New Site Bug Report

Discussion in 'Help Pad' started by lmccandless, Dec 22, 2015.

  1. lorryfach

    lorryfach Likes to be chauffeured

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    You can't do this right now, and it's a known issue. They are working on it.
     
    elitka likes this.
  2. elitka

    elitka Well-Known Member

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  3. AnneofAlamo

    AnneofAlamo Slippers IN sunshine? Even better!

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    this is not possible at this time, it is being worked on. You can tag them if you need too.
     
    elitka and Brandi like this.
  4. DixieDoesPSP

    DixieDoesPSP Well-Known Member

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    Is anyone aware that there are no previews in the store right now? 9:09am California time. You are probably aware but just sending out the alert just in case!! Huggles!!
     
  5. lmccandless

    lmccandless The Force is strong with this one.

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    @DixieDoesPSP It was planned maintenance and they are back now. Thanks :)
     
    DixieDoesPSP likes this.
  6. spcoggs

    spcoggs Well-Known Member

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    Hello! New to the forums & gallery and can not seem to figure out how to add layouts to the gallery. Each time I try, I get "no file selected." This isn't my first time using a scrapbooking site gallery - just this one. I've double checked file name and size. I can't even upload an avatar photo. Thoughts? Suggestions? Just my bad luck today? ;) I've made one page for the MOC I wanted to upload. Will work on more while I wait to figure this out. TIA!

    ETA: Well, apparently my avatar did work even though it gave me an error on the "Personal Details" page. No luck still in the gallery though.
     
  7. Cath_

    Cath_ In my polka dot dress and apron

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    fromdrive.PNG did you click no file selected to load from your drive?
     
    Last edited: Jan 4, 2016
  8. lmccandless

    lmccandless The Force is strong with this one.

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    @spcoggs - welcome to The Lilypad!
    @spcoggs First of all, welcome to The Lilypad. We're glad to have you here.

    I am happy to help you solve this problem. Can you tell me the browser you're using? Also, do you happen to have a pop-up blocked installed on your computer?
     
  9. spcoggs

    spcoggs Well-Known Member

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    @lmccandless I'm using Safari 9.0.2. I get the popup window to upload my file. Am able to choose a file, but then it immediately disappears and returns to "no file selected." I've restarted Safari and even rebooted my laptop. No change. Thanks for the help!

    [​IMG]
     
  10. spcoggs

    spcoggs Well-Known Member

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    @Cath_ thanks! Yes, I did that. There's where it fails for me every time. I can select the file, but then nothing. The prompt returns to "no file selected." Did the same for my avatar. Then it suddenly showed up?
     
  11. lmccandless

    lmccandless The Force is strong with this one.

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    @spcoggs I have run this past our tech and done some additional testing on Safari with no problems. We're wondering if you have another browser you could try just to see if it works for you on there? Please let me know. Thanks!
     
  12. AnneofAlamo

    AnneofAlamo Slippers IN sunshine? Even better!

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    I have had this problem. and when you choose your file, double click it..then wait...there is a bit of a lag...please try @spcoggs and scroll down a bit and you should see the little thumbnail.
     
  13. spcoggs

    spcoggs Well-Known Member

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    @AnneofAlamo thanks for the tip. I tried, but again no luck until I switched browsers. I guess something is set wrong in my Safari.

    @lmccandless works fine in Firefox. Sorry I didn't think to try that earlier. My husband added it to the laptop because he prefers it. Normally I have no issue with Safari. Guess I'll recheck all the settings. At least I have a work around for now if nothing else. Thanks for the help!
     
    mrs2a50 and AnneofAlamo like this.
  14. Cath_

    Cath_ In my polka dot dress and apron

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    something i had to do alongtime ago, was add site to safe places, or whatever, to get old flash chat to work
     
    enjoyyourpix likes this.
  15. Karen

    Karen Wiggle it, just a little bit!

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    I have the Pinterest button... do you have it now? I'm using Chrome.
     
  16. Karen

    Karen Wiggle it, just a little bit!

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    Oops sorry... didn't read the rest of the comments. I see you have it again now. Yay! :)
     
    dennydenny likes this.
  17. lorryfach

    lorryfach Likes to be chauffeured

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    Since Wish List events have apparently gone away, I have to ask before I rebuild it all... is my wish list gone forever or can it be recovered somehow? Almost everything was in an event and now I can't see any of those items anymore :(
     
  18. Cath_

    Cath_ In my polka dot dress and apron

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    was impossible to find all the parts to april 15 m3 collection... to tech support
     
  19. lmccandless

    lmccandless The Force is strong with this one.

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    Cath, are you looking for the main kit file names or the add ons?
     
  20. Cath_

    Cath_ In my polka dot dress and apron

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    for todays layout, only 3 things showed up under past m3 category
    needed to go each disigner to find for the credits or search kit
    name. Humm, i wasn't logged in

    k, looked back, main kit and lynne marie seem only ones linked to m3 past

    tech probley have alot on their plate to merge all new from new designers to existing in database
     
    Last edited: Jan 9, 2016

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