Linkage problem with BYOC product

Discussion in 'Help Pad' started by flowersgal, Jul 7, 2017.

  1. Jul 7, 2017 #1
    flowersgal

    flowersgal I have big ears and wide arms

    Messages:
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    Joined:
    Feb 14, 2014
    When I placed my BYOC order today I wanted Tangie's Vibrant Flower Graffiti. It showed up as that in my cart and on my order BUT when I went to download it, the actual link was to her Vibrant Paper tears.

    Hopefully this will be corrected soon. I have sent a contact form to customer service to alert them on the problem.

    Just an FYI for anyone else encountering the problem.
     
    flowersgal, Jul 7, 2017
    flowersgal, Jul 7, 2017
    #1
  2. Jul 7, 2017 #2
    lmccandless

    lmccandless The Force is strong with this one. Boss of the Applesauce

    Messages:
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    Mar 9, 2009
    We've corrected this problem for Tangie and you're all set to download the product again from your original link. Sorry for the inconvenience. Enjoy the BYOC!
     
    lmccandless, Jul 7, 2017
    lmccandless, Jul 7, 2017
    #2
  3. Jul 7, 2017 #3
    flowersgal

    flowersgal I have big ears and wide arms

    Messages:
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    Joined:
    Feb 14, 2014
    Thanks Laura.
     
    flowersgal, Jul 7, 2017
    flowersgal, Jul 7, 2017
    #3

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