So I have been off my Elements for almost 2 weeks and I sat down to scrap today and when I pulled in product it tells me X could not complete your request because of a problem parsing the JPEG Data for papers X could not complete the Open command because there is not enough memory (RAM) for element products. Which I totally don't understand!
That's really strange! I wonder if there's an update that needs to be done? Sometimes restarting your PC magically helps for whatever reason too?
Tried to shut down computer and that didn’t work. Now I’m uninstalling Elements 15 and re-installation
@MrsPeel @Dalis Thanks.... The hubby and my son Kurt are in there trying to see if they can figure it out.
Found this for your second error: go to edit menu- >preference->performance and thn increase the let photoshop use to 1504 or 100% by moving the sliders below the box thn ok
Re: the paper error....do you get that error with any paper? Or, just from one kit? Seems as though most sites state that the file is corrupted.
That is definitely ( I think, lol) a hard drive memory space issue. Had that before. Got my EHD and off-loaded some onto that and my hard drive was fine.
Good on hard drive space What is strange is you can open an item paper or element into elements and it is fine. As soon as I create a new document and that is open and on the workspace and you try and pull an item into Elements you get the messages.
Also I can open all items off Elements and they are fine. We are a Almost ready to uninstall the latest Update to see if that did something.
We have done everything even go back before the last update in the computer. Now we are wondering if it is something with Elements. I have 15 wonder if I need to update? Hate to spend the $$ but I ‘m clueless as what is causing this!
uggh i know that headache when PS doesn't cooperate - i don't have PSE but instead of clicking and dragging into a new document to scrap, do you have 'Open as' in your File drop down menu? So instead of dragging in a JPEG paper, it would create a PSD file of it (i would think that would increase the file size but if you are desperate to scrap and trying everything...)
i had a quick look on the Adobe forum as i'm sure you already have but it sounds like GIMP can handle them fine and it's been a common problem among Adobe prog's and GIMP's free if you want to give it a go (DH uses it for work but i dont know much about scrapping with it)
